Based in Busan, Korea

Let us describe the challenge we offer

This role is responsible for managing the PS4 finished vehicles quality & logistics operations from the Manufacturing Factory to the Ports of Export in Korea.

To support the shipping of cars for Polestar to make it’s yearly/quarterly/monthly sales and handover targets and missed/delayed shipments will lead to sales losses.

The role will work on-site in the Manufacturing Factory to coordinate the Production Plan, Shipping Schedule, Pre-loading Inspection, Shipping Status Report with the Factory and Polestar APAC central team.

In addition, the role is also responsible for working with Polestar Quality Team for quality-related activities.

What you'll do

Operation Management

• In charge of managing production volume forecast and matching them with shipping plan and vessel capacity.
• Working with APAC central Logistics team for production volume monitoring and vessel capacity booking.
• Oversee the flow of cars from factory until the point of loading on vessels. Report out the issues, and where is needed, take active control on corrective actions.
• Act as the key contact window in Polestar towards the Factory to ensure Polestar car production volume is covered as planned.
• Manage all running issues on-site. Where needed, negotiate the best possible scenario for Polestar and provide troubleshooting support.
• Measure the KPI from FC to Departed Korea and where needed report out and take corrective actions.

• Manage the progress of damaged car repair according to the procedures and deadlines.

Communication and Collaboration

• Dynamically monitor and manage actual shipping volume (vessel capacity) vs. production volume, collaborate with APAC central team to manage the gap and deviation on a regular basis.
• Frequently communicate and take in requirements and priorities from all PS markets. Collaborate to arrange the priority orders and action plans on-site in Korea.
• Proactively and timely communicate with PS APAC/PS EMEA/PS US Team about the progress of priorities and requirements.
• Collaborate with the Exporter, Shipping Lines to solve the issues happening before cars are loaded on vessels. Recognize potential risks and escalate for solutions if needed.
• Make meetings arrangements per business needs. Where needed participate in carrier escalation meetings.

KPI Management & Reporting & Administration

• Summarize business and operation status and make reports on a regular basis.
• Follow up shipments batch by batch. Keep optimizing the process in daily operation to reduce the delivery time and improve efficiency.
• Set a governance mechanism to report and solve issues regarding operational deviations, escalate issues as needed.
• Make and manage budget, purchase request, payment as needed.
• Support the needed cost control to ensure cars shipped stay within approved budget.
• Support internal & external audit as needed.

Supporting the Global Manufacturing Quality team with:

• Represents Polestar Mfg. Quality towards our Manufacturing suppliers and business partners in quality related processes and matters.
• Being an expert in customer perceived and experienced product quality, both detection of issues as severity assessment according to Polestar Quality standards (PCPA).
• Performing product and process audits where and when required independent or with business partners and report the found non-conformities to Polestar management and related business partners and suppliers, escalate when needed.
• Supports being an interface between Polestar’s global quality teams and the plant’s Quality teams, handling plant quality escalations, non-conformities and deviation according to agreed processes and working methods.
• Collects, analyzes and report Manufacturing quality data as input to the quality improvement processes. Start investigations where required.
• Participates together with Global Product Quality Team in the investigation, symptom analyze, problem description and data collection of Mfg. Quality, customer quality and compliance problems arising, supporting the problem-solving processes until interim and permanent containment actions are implemented in plant or at suppliers.

Who you are

• At least 8+ years finished-vehicle logistics management experience, on export programs will be a plus.
• Strong cross-function communication and collaboration capability.
• Details and Problem solving-oriented and well-organized working style.
• Thorough knowledge of finished vehicle import/export, inland distribution, maintenance, and repair.
• Fluent in English oral and written.
• Logistics experience with a quality mind.
• Experience with Product & Process quality assessments is recommended

At Polestar, you will be part of a cross-functional and international team, with English as a natural language for written and spoken communication. Since Polestar’s in a scale-up phase you thrive by working in a fast-paced environment.

People at Polestar

We know that a change is needed. We also know that each one of us can help bring about that change. Our commitment to becoming climate-neutral by 2040 is just as important to us as being inclusive, diverse, and innovative. Together, we are creating, collaborating and experimenting to usher in a new era of sustainable mobility.

We are an electric performance brand, determined to improve the society we live in.

Is this you? If you are interested in joining the Polestar crew, don't wait with submitting your application. We apply a continuous selection process and the job post will be open until the position is filled.

Are you ready for the journey? Which is electric by the way...