At Polestar we don't just drive innovation in our cars – our entire business model is different from our competitors. We’re looking for a creative, innovative, experienced, and hands-on professional to oversee the daily operations at our port locations across Canada.

Let us describe the challenge we offer
The New Vehicle Processing Manager will be responsible for ensuring on time delivery of vehicles from the ports of entry or processing facility to their respective final destinations. You will take charge of compliance while upholding strict quality and regulatory standards. This role will take responsibility within the realm of quality as well as vehicle logistics in close collaboration with both internal and external stakeholders. As the New Vehicle Processing Manager you will strive to deliver on service level KPI’s and share reporting to improve process and procedures.

This role will be primarily based in St-Eustache, QC and may require 10% - 15% overnight travel as needed.

Timeline

We are looking to fill this position immediately. This is a one-year contract position with a high potential of extension and/or permanent employment

What you’ll do

• Provide governance over the port processor / processing facility team’s adherence to agreed upon schedules for vehicle processing from first point of rest and storage maintenance in a timely manner.
• Be the liaison between the factory and the local port/processing teams for any factory requested actions.
• Ensure timely completion of allocated vehicles within Polestar’s guidelines in line with business needs and objectives.
• Collaborate with port processor/processing facility team to ensure proper resourcing needs are met to meet business needs.
• Manage vehicles offline for quality reasons in all Polestar ports/processing facilities, with SLA support, and within KPI expectations.
• Coordinate with the internal teams to provide the port processor/processing facility teams with guidance and training as needed.
• Review processor/technician needs and knowledge gaps to provide direct support and recommendations for additional development opportunities.
• Perform quality and process audits on a regular basis, sharing reporting with the Quality team.
• Work closely with quality teams form timely quality follow up, including submission of vehicle reports from various ports across Canada.
• Deliver rapid reporting and resolution of issues affecting product or process quality by providing feedback regarding vehicle / pipeline concerns.
• Align with port processors/processing facility teams on the Polestar invoicing protocol for accurate and timely submission.
• Work cross functionally with internal departments for necessary planning for applicable models and model year changes to ensure materials/instructions/accessories are in place

Who you are

• Bachelor’s Degree in a related field or equivalent experience in port/processing facility operations.
• Demonstrated leadership skills acquired through 5+ years’ experience in leadership role on cross functional teams
• Professional certifications highly desirable.
• You are process-oriented and obsess over the details, you seek to continuously drive improvement through process improvement.
• Basic understanding of automotive technology and body repair methods.
• Ability to build strong relationships with business partners while ensuring contractual expectations are met
• Ability to handle and prioritize multiple projects at once
• Thinking strategically and work tactically, with strong negotiation skills
• You have the drive, flexibility, and determination to work in an evolving, ever-changing environment based on market demands
• Strong Microsoft suite (Excel, PowerPoint, Outlook, etc.) experience with the ability to quickly learn additional software programs.

People at Polestar

We know that a change is needed. We also know that each one of us can help bring about that change. Our commitment to becoming climate-neutral by 2040 is just as important to us as being inclusive, diverse, and innovative. Together, we are creating, collaborating and experimenting to usher in a new era of sustainable mobility.

We are an electric performance brand, determined to improve the society we live in.

Is this you? If you are interested in joining the Polestar crew, don't wait with submitting your application. We apply a continuous selection process and the job post will be open until the position is filled.

Are you ready for the journey? Which is electric by the way...