The opportunity

The Aftersales Parts Logistics Lead, is part of the Global Car Service & Repair Experience department and is responsible for the overall Aftersales and Service delivery. The focus is on increasing customer service satisfaction, Aftersales revenue, product, and operational cost. High focus now on our coming car projects and changing business model as well as stabilizing our daily operation. At Polestar you are expected to act fast together with your colleagues.

This position is located at our Gothenburg HQ.

The responsibilities

In this role, you'll be expected to take a lead on all deliveries related to aftersales parts supply and distribution globally including, packaging engineering, phase-in/out planning, campaigns, order, transportation, warehousing, and customs/Intrastat. You will mainly be operational but also expected to have some strategic thinking linked to the area of responsibility.

 See below for a more thorough breakdown of the various tasks and areas you'll be responsible for:

• Secure the launch of new cars with a focus on Spare Parts and Extras
• Phase in/out planning
• Campaign handling
• Collaborate with R&D and Procurement
• Collaborate with our Affiliates
• Performance follow-up
• Develop processes and tools

The ideal candidate

In order to succeed in this role, and at Polestar in general, there are a few characteristics you'll need to have. Tenacity. Flexibility. Curiosity. The ability to take the initiative, to meet deadlines and requirements, and to abandon ideas when they're not feasible.

We are looking for a driven individual who thrives on curiosity and is eager to learn quickly, as the role offers a broad and dynamic scope of responsibilities. You are a confident communicator, who can make decisions and take ownership of your tasks. Your ability to act independently and with autonomy is key, as is your capacity to maintain a holistic perspective of the aftersales and service processes, including parts logistics.

In addition, you'll need the following:

• Degree qualified in Industrial Engineering, Science, or similar. Or equivalent relevant working experience.
• Experience in Automotive aftersales or logistics.
• Experience in using logistics systems.

Polestar is an international company, with various backgrounds represented. English, therefore, is the language of written and spoken communication. And though we have a global presence, we maintain the growth-mindset. Change happens often at Polestar. But so does progress. Expect an accelerating, exciting environment.

The process

If the above matches your ambitions, be sure to apply. Our selection process is ongoing, and the job advert will remain open until it’s filled.

The Polestar journey is an electric one.