We are Polestar. We are detail obsessed, performance focused and determined to make the most advanced and exciting electric cars the world has ever seen. We blaze our own trail, one without compromise. We don’t believe in shortcuts, we innovate constantly and we are relentless in our pursuit of the best. We’re expanding, and we need people who share our vision and want to be part of something different.

Let us describe the challenge we offer

The CRM & Digital Marketing Specialist, is a one-year basis contract postiion. It engages with Polestar’s community in a timely, personalized, and distinctly Polestar way—ensuring fans, followers, and customers feel valued throughout their journey. This role oversees the O2O customer journey and manages content updates on Polestar.com with a strategic approach to drive engagement. You will collaborate with internal and external stakeholders, propose innovative ideas, and execute them with an entrepreneurial mindset.

What you'll do

·       Manage Polestar.com: Operate webpage management tools and dashboards for content updates.

·       CRM Operations & Development: Execute long-term CRM strategy and manage the customer lifecycle.

·       Content Ownership: Create and manage digital and CRM content for various segments and channels.

·       Cross-Team Collaboration: Work with HQ, Customer Management, Marketing, and PR teams to maintain brand consistency.

·       Customer Engagement Projects: Develop local initiatives such as membership programs and relationship-building activities aligned with global CRM strategy.

·       Data Analysis & Reporting: Monitor performance, prepare reports on project status and content updates, and share insights with HQ.

·       Compliance: Ensure adherence to local regulations regarding customer marketing consent.

Who you are

To be a great fit to this role we believe that you have an open-minded attitude, you love to learn and of course you are customer focused and support oriented. You see yourself as a flexible multitasker who pays attention to detail. We at Polestar believe in the concept “hire for attitude and learn for skills”. But to be fair to you, it is good to understand that we have certain expectations on you:

·       Strong knowledge of digital platforms and online marketing.

·       Experience managing CRM projects in a global environment.

·       Excellent communication skills in English and Korean.

·       Data-driven mindset with strong analytical skills.

·       Detail-oriented and able to thrive in a fast-paced, multitasking environment.

·       Familiarity with Salesforce, Marketing Cloud, Alimtalk, Jira, Google Analytics (preferred).

·       Bachelor’s or master’s degree in communications, Marketing, or related field.

·       3–5 years of relevant experience.

·       Proven ability to combine strategic thinking with hands-on execution in a global company structure.

To be successful in this role, you should have a proven track record in a global company structure with regional/local set-up. You have a strong strategic mind-set, as well as operational hands on capabilities.

At Polestar, you will be part of a cross-functional and international team, with English as a natural language for written and spoken communication. Since Polestar’s in a scale-up phase you thrive by working in a fast-paced environment.

People at Polestar

We know that a change is needed. We also know that each one of us can help bring about that change. Our commitment to becoming climate-neutral by 2040 is just as important to us as being inclusive, diverse, and innovative. Together, we are creating, collaborating and experimenting to usher in a new era of sustainable mobility.

We are an electric performance brand, determined to improve the society we live in.

Is this you? If you are interested in joining the Polestar crew, don't wait with submitting your application. We apply a continuous selection process and the job post will be open until the position is filled.

Are you ready for the journey? Which is electric by the way...