Let us describe the challenge we offer

This is an opportunity to be part of the Polestar journey, to contribute to a consistent digital customer journey. Every Polestar model can be ordered exclusively online. Your future responsibilities will be a supportive role in coordinating the sales planning process and managing customer orders and changes.

What you will do

The key responsibilities of this role sit within the Business Operations Department. You will be supporting the Planning, Ordering and Delivery Process for Polestar Austria. You will control and monitor the logistics processes between our Austrian logistics partner and the handover locations. In this role, you will work closely with the Order-to-Delivery Manager, Customer Engagement Center and Sales Team on planning, forecasting, reporting and activities related to the sales mix and its volume.

Other tasks you will be accountable for:

• Planning and monitoring of vehicle logistics flows, deliveries and handover processes
• Troubleshooting in logistics, distribution and delivery processes and derivation of possibilities for enhancement
• Provision of frequent reporting and analytics regarding order, distribution and delivery statuses for market management and relevant HQ stakeholders
• Provision of order information to customer service upon request
• Evaluation of relevant metrics and analysis to ensure continuous improvement as well as escalation of critical cases to operations management
• Management and allocation of vehicles within logistics and distribution system

Who you are

We are looking for someone who understands the importance of logistics & planning in the automotive area. You have strong ability to effectively communicate at different levels and excellent time management skills in a fast-paced environment. Proven skills to work well organized, structured and detail-oriented are of high importance for this role as well as good analytical and problem-solving skills. You can work efficiently both independently and as a team player in a cooperative way.

You also have the following:

• Degree in business administration, logistics or a related discipline is an asset, but not mandatory.
• Practical experience in a similar position is a plus
• Mindset for continuous improvement
• High customer service orientation
• Fluency in German and English, both verbally and written skills, other languages are meritorious.

People at Polestar

We know that a change is needed. We also know that each one of us can help bring about that change. Our commitment to becoming climate-neutral by 2040 is just as important to us as being inclusive, diverse, and innovative. Together, we are creating, collaborating and experimenting to usher in a new era of sustainable mobility.

We are an electric performance brand, determined to improve the society we live in.

Is this you? 

If you are interested in joining the Polestar crew, don't wait with submitting your application. We apply a continuous selection process, and the job post will be open until the position is filled. The minimum salary for this position is €40,000 gross p.a., but we are willing to overpay depending on your experience, competencies, and qualifications. 

The Polestar journey is an electric one.