We are Polestar. We are detail obsessed, performance focused and determined to make the most advanced and exciting electric cars the world has ever seen. We blaze our own trail, one without compromise. We don’t believe in shortcuts, we innovate constantly and we are relentless in our pursuit of the best. We’re expanding, and we need people who share our vision and want to be part of something different.

 

Let us describe the challenge we offer

The Polestar Head of Commercial Operation will be the primary point of contact for all sales and operational activities for the Korean market collaborating closely with the Polestar Global team to ensure sales growth is optimized via operational excellence and outstanding customer experience. You will be responsible for leading the sales and operations teams to deliver on sales growth objectives whilst ensuring that the operational components of the customer journey are optimized. As Polestar is digital first and aim to deliver a world class online experience you will integrate closely with the Heads of different functions to build strategies and operational excellence to support growth.

What you'll do

Manage a high achieving team to deliver on the following functions:

Sales

• Deliver sales forecasting, growth and analytics. Align with the various teams to optimize the online customer journey and the space operator performance. The role will also develop fleet sales opportunities and manage remarketing
• Align with the marketing team on campaigns and initiatives to drive sales growth
• Provide continual feedback to the teams to optimize the Polestar customer sales
experience
• Manage inventories through seamless planning and alignment with the Supply Chain Logistics Manager 

Financial Services
• Manage the ongoing relationship and performance of our Financial Services Partners to support sales growth and customer retention
• Collaborate with the Business Development to identify and implement new partnership and product opportunities
Supply Chain Logistics
• Establish and coordinate operational processes
• Manage the production, ordering and delivery of vehicles, parts and accessories and align with the sales team to support management of inventories. Manage service provider relationships and operational performance to ensure consistent premium service levels

People
• Lead, coach and inspire a multi-functional team
•Strong collaboration and coordination with local teams and global partners

 

Who you are

You are driven and committed with proven 10+years of qualified experience. Automotive background is key. Strong sales and aftermarket experience with good understanding for the entire value chain of automotive. The ability to execute but also the ability to delegate.

• Must be passionate and enthusiastic about sustainability and electric vehicles.
• Project management and multitasking skills; ability to effectively manage project tasks, timelines, and communications.
• Strong communication and interpersonal skills: a collaborative ethos and the ability to effectively interact with and influence a diverse group of people.

To be successful in this role, you should have a proven track record in a global company structure with regional/local set-up. You have a strong strategic mind-set, as well as operational hands on capabilities.

People at Polestar

We know that a change is needed. We also know that each one of us can help bring about that change. Our commitment to becoming climate-neutral by 2040 is just as important to us as being inclusive, diverse, and innovative. Together, we are creating, collaborating and experimenting to usher in a new era of sustainable mobility.

We are an electric performance brand, determined to improve the society we live in.

 

Is this you? If you are interested in joining the Polestar crew, don't wait with submitting your application. We apply a continuous selection process and the job post will be open until the position is filled.

Are you ready for the journey? Which is electric by the way...